Despite the fact that this argument still “rages” and has
caused me to unsubscribe to some very prominent publishing blogs, there seems
to be one issue that we can all agree on: Amazon’s rating system is useless for
books. This was obvious to me before all the corruption was brought out into
the open. Well before authors started confessing to behavior ranging from shady
to evil, I stopped paying any attention to the book reviews on Amazon. It was apparent
that for a lot of books, most of the reviews were fake, left by family,
friends, publishing-industry marketers, I dunno. But way too positive.
And I really rely on reviews for most things. I rarely even
watch a movie on Netflix Instant without seeing what other people think of it
first, because it’s so easy to waste a whole afternoon on 15 minutes worth of
one piece of shit after the other. So for me to start ignoring book reviews,
the system has to be really screwed. When I do pay attention, it’s usually 1. for
free stuff and 2. the negative reviews, which is why one of the most evil and
least empathetic things I can think of for a writer to do is leave a false
1-star for another writer. I assume the 30 5-stars are fake and the few 1-stars
calling out poor editing, thin characters and unbelievable plot are true, even
if no specifics are mentioned. Why? Because most people can’t write and
everyone can publish, so I believe the worst.
The thing is, the fix is so easy that I don’t know why the
situation has gotten to this point.
If you’re not a writer, you might not know that a lot of
writers consider readers at goodreads, librarything and shelfari to be much
tougher critics than the readers at amazon. No, they’re not! Yes, books
consistently get a lower average rating, but it’s not because the readers are
tougher. It’s because they’re rating
every single book they read.
I have a terrible memory. Before I self-published, I used
goodreads to keep track of every book I’d read. Some readers use Goodreads and
the like sites to connect to other readers and socialize and tell people which
books they think are good and which aren’t. I used it to keep track of what I’d
read because I’d constantly forget. I wish I’d started keeping track back in grade
school (not on Goodreads, obviously). A lot of people use goodreads the way I once did.
People rate on amazon because they loved or hated something,
and if they purchased inside a favorite genre, the scale shifts dramatically
away from hate, just by the book following conventions and being about something
they like. So people either don’t leave reviews because the book was meh, or
leave positive reviews. Add that to friends and family, and suddenly your
amazon average is way higher than your goodreads average, where people
recording every book they read are as likely to go to the trouble to rate
something 2 or 3 stars as 4 or 5.
So your reviews at these sites are far more likely to
reflect what people who read in your genre really think of your book on average.
These readers aren’t tougher (they’re the same people). They’re just more
consistent at leaving their opinions. So you also get a LOT more reviews.
And that’s how Amazon fixes its book reviewing system. They bought Shelfari in 2008. Even if
they don’t import the actual reviews, they need to list a shelfari 5-star
system right beside their amazon 5-star system, with numbers of each star
rating (2,451 3-star ratings), and an average. These systems are much harder to game because the
number of reviews is so much greater.
The other fix would be to give people an incentive to review
more on Amazon. This would get people leaving reviews of
books they’d otherwise just have said, “meh” about. The benefit of this over Shelfari is that the incentive would only be for reviews of verified purchases.
The drawback is that it would cost whatever the incentive is, be it $0.10
towards an ebook for each review or whatever.
There you go. I’m a goddamn genius.
By the way, I’m not interested in arguing the morality of
fake reviews. Luckily, this blog is my platform and not a public forum and I’ll
delete the hell out of whatever comments I like.
The internet doesn’t really tempt me into procrastination. I
don’t even know how people get addicted to Facebook. I must not be using it
right. But Cracked.com gets me. Those lists! I LOVE LISTS. This morning, I
spent about an hour of time I should have been writing browsing cracked. This
is one of the best things I’ve ever seen on there: 15
Old Photographs That Prove the World Used to Be Insane











